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raveydavey
Eddie Gray
Joined: 12 May 2007
Posts: 3952
Location: Leeds Yorkshire England
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 Posted: Sat Aug 08, 2009 3:49 pm Post subject: The NHS is sh*te |
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Before I go off on one, I'd like to make it clear that this posting isn't aimed at anyone person and certainly not the hard working NHS staff who post on here from time to time. It's more a comment on the NHS as an entity.
A relative who lives in Yorkshire (not Leeds) was taken unwell, with something that wasn't life threatening, but which was causing some considerable distress and pain.
They went to see a GP, who despatched them to the local hospital A&E. At A&E they waited for over 3 hours before seeing another GP, who had to phone a bigger hospital in the nearest city for advice.
By this time it was well into the late evening and my relative was told to present themselves at the city hospital at 8am the following morning, where they'd been booked in. This was due to the hospital they were at not having the facilities to provide the treatment required.
As this other hospital was some distance away and they don't drive, they got a taxi there rather than facing a journey requiring 3 buses in their condition and to ensure that they were there on time.
They arrive at the hospital to discover they hadn't actually been booked in for 8am, they were merely joining a queue for a department that opened at 8am. After much waiting about, a diagnosis was given and they were told they needed to be admitted as they were to be treated with I/V antibiotics. They were moved to a ward where 3 different staff attempted to insert a canula to allow I/V access and all 3 of them failed. At this point it was 7pm at night and my relative hadn't eaten all day and had to plead with the staff to be provided with a meal consisting single Weetabix and a splash of milk.
They were told there was no-one who could put a canula in and staff were waiting to see if an anesthetist could be called to the ward, but they didn't know if this would be possible as they hadn't been able to find one - this at a large city hospital.
The following morning and still with no canula fitted, it was decided that the antibiotics were to be administered orally as the staff hadn't been able to sort a canula. The SHO(?) (the consultant didn't appear until later in the day) admitted that this should have been done the day before but offered no explanation as to why this wasn't done.
After a couple of days of treatment, the condition is on the mend and they were told at 9am this morning they could go home - a procedure that would take until around 2pm this afternoon. In fact the drugs to continue treatment and discharge procedure actually took until after 3pm. It's remarkable that it takes over 6 hours to get a couple of boxes of pills from the pharmacy and one form filled in.
They're on the mend now and there should be no need for a follow up visit, but this is no way to treat people.
My relative won't complain, which is of course their decision.
The problem is "the system" rather than the staff combined with a system overladen with bureacracy and shuffling people about like pieces of paper.
Why do they have what they are told is a fully functioning hospital complete with an A&E less than 6 miles from their home that can't deal with administering what was ultimately a simple course of treatment?
Why did a big city teaching hospital have staff who couldn't perform what is surely a daily task - and why when this happened was there no-one to take over?
Oh, and much of this took place on a mixed ward, something the lying toads in government promised to eradicate over a decade ago.
Thank **** mrs ravey has private cover for us both through her work.
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raveydavey
Eddie Gray
Joined: 12 May 2007
Posts: 3952
Location: Leeds Yorkshire England
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halfaperson
David Batty
Joined: 13 Jun 2007
Posts: 1157
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| Posted: Sun Aug 16, 2009 4:16 pm Post subject: |
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No worries ravey its enough to send anyone on one. Everyone knows the issues with the NHS aren’t with the brilliant staff on the coal face it’s with the rank stupidity and detachment of the managerial administration processes and procedures. That even aint the fault of the administrators or the managers its just an inherant Institutionalized failure
The NHS is such a fulcrum and bedrock of socialist principles I cant really be objective about it. It s because it is that it is treated as a political weapon rather than a crucial public service and it suffers because of that. There is so much waste and in inefficiency running right through it its unbelievable, everyone knows that none more so than the people who work within it but it needs a major overhaul in its processes and procedures right down to its front line operations
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raveydavey
Eddie Gray
Joined: 12 May 2007
Posts: 3952
Location: Leeds Yorkshire England
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